Price changes and sales promotionsUpdated 5 months ago

Our prices can change regularly throughout the season due to numerous factors which can lead to customers feeling a little disappointed if they have purchased an item at a slightly higher price. 

Some of the factors which cause these price changes include the following:

• Sales or seasonal promotions
• Changes in exchange rates
• Changes to the cost of raw materials
• Amendments to products leading to a higher overall product quality
• External market factors e.g. inflation changes

Unfortunately we are unable to refund customers or offer them store credit once prices have changed. In addition to this, we are unable to offer or apply a discount code retrospectively to existing orders.

We strive to maintain consistency and transparency when it comes to pricing our products. However. Over time it is natural for prices to change to reflect some of the factors mentioned above.

Have any other questions?

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