Pergostet Plus Freestanding Pergola Essential InformationUpdated a day ago

Covers: PergoSTET Plus Freestanding: 3m x 3m, 3m x 4m, 4m x 4m in all colours, including Frame Only variants

Read this alongside the Pergola Ground Preparation Guide before doing anything to your surface or garden.

When you ordered your Plus Freestanding you had the option to add our professional assembly service and bolt-down. If you added these we will be in touch to arrange your installation date. If you are self-assembling, everything you need to know is in this document.

Professional assembly service

The assembly service covers delivery, full assembly by our team and removal of all packaging. Bolt-down is a separate add-on. If you did not include it at checkout contact us before your installation date to add it.

Assembly service (delivery, assembly and packaging removal): £849
Bolt-down on standard surfaces (not porcelain): £100
Bolt-down on porcelain tiles: £250

Once your order is confirmed we will contact you to arrange a delivery and assembly date. We aim to schedule within 14 business days. During our busy season (February to September) this can take up to 3 weeks.

Before we arrive

Ground preparation must be completed. Refer to the Ground Preparation Guide before doing anything to your surface.
The installation area must be completely cleared of furniture, planters and any obstacles.
You must be home throughout as a householder needs to be present for the full duration of the visit.
If you rent or lease, written permission from your landlord must be obtained before installation.

Didn't add bolt-down at checkout? No problem, just get in touch before we arrive and we can sort it. If your surface isn't suitable for standard bolts let us know in advance and we'll figure out the best approach together.

Self-assembly

Allow 2 to 3 hours and have 2 to 3 people on hand.
You need at least two people. Do not attempt assembly alone.
Choose a dry calm day as wind makes assembly significantly harder and less safe.
Before starting check every component is present and undamaged. If anything is missing or damaged contact us before beginning assembly.

We have a step-by-step video guide to walk you through the full process. Watch our self-assembly video guide here.

Changed your mind about self-assembly? The professional assembly service can still be added. Contact us before your delivery is scheduled to arrange it.

Bolting down

Bolting down must happen immediately after assembly is complete. An unbolted pergola is at risk of wind movement which will damage the frame, louvres and blinds and will invalidate your warranty. Any visit from our team to fix issues caused by an unbolted pergola will be charged at £250 plus parts.

8 to 16 bolts are required depending on your setup. If you can't reach 8 get in touch before you proceed.
Porcelain or stone? You'll need diamond drill bits as they're not included in the box.
Decking or a non-standard surface? Drop us a message and we'll advise on the right fixings.

Make the most of your Plus

The following accessories are available for the Plus Freestanding and can be purchased at any time.

Integrated Manual Side Blinds
For Frame Only purchases, available in 3m and 4m lengths in Grey, White and Latte. Can be added before or after assembly.

WiFi and Bluetooth Heater
Works with all Plus models. App and remote controlled, available in Grey, White and Latte.

Garden Furniture
Luna and Panama are the most popular ranges alongside the Plus. For 3m x 4m models the Luna Corner Dining Sets with Rising Fire Pit Table are a standout choice. For 3m x 3m the Panama Sofa Sets and Luna Sunloungers work particularly well. For the 4m x 4m the Luna U-Shape and Curve Dining Sets are the top pairings. The Quay range is recommended for Wood Effect models.

Outdoor Rugs and Lanterns
Frequently purchased after installation. Lanterns in particular complement the integrated LED lighting well.

Keeping your pergola in great shape

Check all bolts and structural joints periodically, especially before and after strong winds.
Keep the gutters and drainage channels clear of leaves and debris.
Clean the aluminium frame annually with a suitable aluminium cleaner.
We recommend adding your pergola to your home insurance from the day of delivery.

Questions

Can I add bolt-down after my assembly is already booked?

Yes, get in touch before the installation date. Standard bolt-down adds £100 and porcelain adds £250 to the assembly service price.

I bought a Frame Only Plus. Can I add blinds later?

Yes. Integrated side blinds come in 3m and 4m lengths in Grey, White and Latte and can be fitted after assembly. Browse the accessories section or give us a call.

Can I bolt down to porcelain myself?

Yes, but you will need diamond drill bits as standard bits won't work on porcelain. Take care near tile edges as it's not always possible to drill very close to them.

My surface isn't suitable for expansion bolts. What are my options?

Get in touch before assembly day and we'll work through it with you. Depending on your surface there may be alternative fixing methods that work well.

Have any other questions?

📧 Email Us: [email protected]
📱 Phone Us: 0330 808 1744
💬 Live Chat: click the chat icon in the bottom right corner

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