Use our live chat to contact one of our Customer Service representatives.

Contact our Customer Services team via email. We will get back to you within 48 hours (not including weekends or bank holidays).

Get in touch with our dedicated Customer Services team. Our call centre is open from Monday to Friday 10am - 4pm.

Garden Furniture

Pergolas & Parasols

Lighting & Heating

Indoor Furniture

Outdoor Cooking

Back to store

Harbour Lifestyle

Delivery Information

Issues on Delivery

Split Delivery

Place your order on hold

Take your order off hold

Stock Availability & Pre Order Items

Orders & Delivery

Pergola Ground Preparation Guide

Pergostet Deluxe Pergola Essential Information

Pergostet Pro Pergola Essential Information

Pergostet Plus Freestanding Pergola Essential Information

Pergostet Plus Wall Mounted Pergola Essential Information

Pergostet Lite & Lite Neo Pergola Essential Information

Abierto Pergola – Installation & Information Guide

Additional pergola side blinds

Pergola lights

What makes PergoSTET pergolas different?

Whats the difference between the PergoSTET Lite, Plus and Deluxe pergolas?

Pergolas

Returns & Refunds Policy

Request a return

Report a faulty item

Refunds, Returns & Missing Items

Swatches and Samples

Harbour Lifestyle Product Guarantee Policy

Outdoor Furniture and Pergola Guarantee

10 Year Indoor Furniture Guarantee

15 Year Indoor Furniture Guarantee

Lifetime Indoor Furniture Guarantee

Guarantee Policy

Washing your cushions

Cracks and splits in wooden furniture

How to care for your furniture?

Product Care & Maintenance

Product Information

What payment methods do you accept?

Do you take deposits?

Price changes and sales promotions

Klarna

SplitIt

Divide Buy

E-gift cards

Do we offer NHS or military discounts?

My discount code is not working

Can I get a VAT invoice?

Payments, Finance & Promotions

Showroom Visits

Showroom

Affiliate Marketing

Collaborations

Marketing Opportunities

Careers & vacancies

How to create an account & login?

Our commitment to sustainability

Reviews

General Information & Accounts

Discover insights and tips for enhancing your in-person showroom visits in our dedicated articles category.

All articles

Categories