Use our live chat to contact one of our Customer Service representatives.

Contact our Customer Services team via email. We will get back to you within 48 hours (not including weekends or bank holidays).

Get in touch with our dedicated Customer Services team. Our call centre is open from Monday to Friday 10am - 4pm.

Garden Parasols

Pergolas

Garden Furniture

Indoor Furniture

Outdoor Cooking

Back to store

Harbour Lifestyle

Indoor Care Guides

Product Information

Product Care & Maintenance

Delivery Information

Issues on Delivery

Split Delivery

Place your order on hold

Take your order off hold

Stock Availability & Pre Order Items

Pergola Delivery

Orders & Delivery

Pergola Ground Preparation Guide

Pergostet Deluxe Pergola Essential Information

Pergostet Lite & Lite Neo Pergola Essential Information

Pergostet Pro Pergola Essential Information

Pergostet Plus Freestanding Pergola Essential Information

Pergostet Plus Wall Mounted Pergola Essential Information

PergoSTET Lite Solar Essential Information

Abierto Pergola – Installation & Information Guide

Pergola LED Lights and Heaters

Whats the difference between the PergoSTET Lite, Lite Neo, Plus, Pro and Deluxe pergolas?

Pergola Care & Maintenance

Returns & Refunds Policy

Request a Return or Exchange

Report a faulty item

Refunds, Returns & Missing Items

Swatches and Samples

Parasols - General Information

Harbour Lifestyle Product Guarantee Policy

Outdoor Furniture and Pergola Guarantee

10 Year Indoor Furniture Guarantee

15 Year Indoor Furniture Guarantee

Lifetime Indoor Furniture Guarantee

Guarantee Policy

General Care Advice & Everyday Use

Care Guide: Furniture Covers

Care Guide: Wooden Garden Furniture

Care Guide: Firepit Tables and Firepits

Care Guide: Aluminium Garden Furniture

Care Guide: Rope Garden Furniture

Care Guide: All Weather Fabric Garden Furniture

Care Guide: Rattan Garden Furniture

Care Guide: Outdoor Seat Cushions

Care Guide: Sintered Stone Table Tops

Care Guide: Glass Table Tops

Care Guide: Ceramic Glass Tops

Outdoor Care Guides

What payment methods do you accept?

Zopa

SplitIt

Klarna

Do you take deposits?

Discounts

Price changes and sales promotions

E-gift cards

Can I get a VAT invoice?

Harbour Rewards & Refer a Friend

Finance, Promotions & Rewards/Referrals

Showroom Visits

LoxaCover

Showroom

Affiliate Marketing

Collaborations

Marketing Opportunities

Careers & vacancies

How to create an account & login?

Our commitment to sustainability

Reviews

Trade & B2B

General Information & Accounts