Explore the many ways to pay at Harbour LifestyleShopping for the perfect items to spruce up your home should always be fun and hassle-free. That’s why Harbour Lifestyle offers its customers a variety of payment methods – from credit cards, to PayPal

Explore the many ways to pay at Harbour Lifestyle Shopping for the perfect items to spruce up your home should always be fun and hassle-free. That&#x2019;s why Harbour Lifestyle offers its customers a variety of payment methods &#x2013; from credit cards, to PayPal, to Split it. Find out more in this article about the various payment options available &amp; how they can make your shopping experience easier and more secure.Visa &amp; Mastercard You can pay by card online or order by telephone and you will be emailed a payment link. We accept Visa and Mastercard, both credit and debit; your card information is kept secure via SSL encryption. Make sure your card limit and daily/monthly transaction limit are adequate, or else your order will not go through. American Express You can pay by card online or order by telephone and you will be emailed a payment link. We accept Visa and Mastercard, both credit and debit; your card information is kept secure via SSL encryption. Make sure your card limit and daily/monthly transaction limit are adequate, or else your order will not go through. Apple Pay Shopping from your mobile or handheld device? Apple Pay replaces your cards with a safe, secure &amp; simple payment method. Ensure your card is active within your Apple Wallet &amp; Select Apple pay as your payment option at checkout. Upon checkout please confirm your order details including delivery &amp; billing address match the card linked to your apple pay account. Shop Pay A convenient way to pay, Shop Pay is a wallet that enables faster check out though automatically populating your preferred payment &amp; delivery information. Information is safely stored through encryption &amp; accessed via SMS verification. Once you have placed your order you will be able to view your order &amp; delivery tracking information via the Shop Pay app. &#xA0; Paypal At the end of the online ordering process, you have the option to select PayPal as a payment method which will direct you to their website. To ensure your data&apos;s safety, all transfers are SSL-encrypted. Furthermore, there is no limit on the products you can pay for with PayPal. DivideBuy Finance Are there limits on how much I can spend?Up to 12 months - DivideBuy credit can be used interest free up to 12 months for products between &#xA3;50 and &#xA3;6,000. Over 12 months - Where interest free or interest bearing credit is available beyond 12 months, this limit is up to &#xA3;12,500. Credit terms offered are set on an individual retailer basis. Who can apply for DivideBuy interest free credit?<ul><li>Applicants must be aged between 18 and 75</li><li>Be a permanent UK resident</li><li>Have a valid debit or credit card</li><li>Have a valid UK mobile number</li><li>Have a valid email address</li></ul>Will a credit check be performed? Yes. A credit check is performed to assess your eligibility during your application. DivideBuy also has a quick check service which is available on this website so you can assess your eligibility for DivideBuy credit that will not affect your credit file. Klarna Klarna offers payment flexibility, you can pay the full balance within 30 days or divide the amount into equal monthly payments.Select &#x2018;Klarna&#x2019; as your preferred payment option at the point of checkout and you will be redirected to set up your payment plan. Splitit Easily pay for your order with manageable monthly payments, using your current credit card. Splitit is one of our selected payment partners due to its multiple benefits:<ul><li>No credit checks.</li><li>Always 0% interest.</li><li>No minimum order value</li><li>Choose between 3-12 instalments</li></ul>Select &#x2018;Splitit&#x2019; as your preferred payment option at the point of checkout and you will be redirected to set up your payment plan.Credit subject to status, financial circumstances and borrowing history. Please note that Harbour Outdoor Living Limited T/A Harbour Lifestyle acts as a broker not a lender and offers finance from a restricted range of finance providers &amp; authorised by the Financial Conduct Authority: Reference number: 963170&#xA0;

What payment methods do you accept?

If you are interested in purchasing a product and wish to place a deposit instead of paying for the product upfront, then this may be possible depending on the stock status of the item. For items that have a stock status of 'Pre Order', you will be a

If you are interested in purchasing a product and wish to place a deposit instead of paying for the product upfront, then this may be possible depending on the stock status of the item.For items that have a stock status of &apos;Pre Order&apos;, you will be able to place a 30% deposit. The remaining balance will be due when the item arrives into our warehouse. We will not ship the item to your address until full payment has been made.For items which are &apos;In Stock&apos;, we are unable to offer deposits. Payment will be required in-full at the time you place your order, as we will begin preparing your order for delivery straight away. <h2 id="how-do-i-make-a-30-deposit">How do I make a 30% deposit?</h2>If you wish to place a deposit for a pre order item, please note that you are unable to do this on our website. Instead, please contact our customer services team at <a data-fr-linked="true" href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> or on <a href="tel:+44330 808 1744">0330 808 1744</a>We will contact you when the items you have placed a deposit for have arrived into our warehouse and the outstanding balance is due.&#xA0;Failure to make the final payment when the items arrives into our warehouse may lead to the cancellation of your order.&#xA0;If you wish to pay the outstanding balance before the items arrive into our warehouse, please contact our customer services team. <hr> <h4 id="have-any-other-questions">Have any other questions?</h4>&#x1F4E7; Email Us: <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> &#x1F4F1; Phone Us: <a data-dtype="d3ph" data-local-attribute="d3ph" data-ved="2ahUKEwiHz4_8xNmBAxV4SkEAHf9_AaEQkAgoAHoECAUQAw" href="tel:+44330 808 1744">0330 808 1744</a> &#x1F4AC; Live Chat: click the chat icon in the bottom right corner

Do you take deposits?

Our prices can change regularly throughout the season due to numerous factors which can lead to customers feeling a little disappointed if they have purchased an item at a slightly higher price. Some of the factors which cause these price changes inc

Our prices can change regularly throughout the season due to numerous factors which can lead to customers feeling a little disappointed if they have purchased an item at a slightly higher price.&#xA0;Some of the factors which cause these price changes include the following:<ul><li style="font-size: 16px;">Sales or seasonal promotions</li><li style="font-size: 16px;">Changes in exchange rates</li><li style="font-size: 16px;">Changes to the cost of raw materials</li><li style="font-size: 16px;">Amendments to products leading to a higher overall product quality</li><li style="font-size: 16px;">External market factors e.g. inflation changes</li></ul>Unfortunately we are unable to refund customers or offer them store credit once prices have changed. In addition to this, we are unable to offer or apply a discount code retrospectively to existing orders.We strive to maintain consistency and transparency when it comes to pricing our products. However. Over time it is natural for prices to change to reflect some of the factors mentioned above. <hr> <h4 id="have-any-other-questions">Have any other questions?</h4>&#x1F4E7; Email Us: <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> &#x1F4F1; Phone Us: <a data-dtype="d3ph" data-local-attribute="d3ph" data-ved="2ahUKEwiHz4_8xNmBAxV4SkEAHf9_AaEQkAgoAHoECAUQAw" href="tel:+44330 808 1744">0330 808 1744</a> &#x1F4AC; Live Chat: click the chat icon in the bottom right corner

Price changes and sales promotions

We’re excited to be partnered with Klarna to bring you new ways to pay at checkout. Here’s how it works:. Make your purchase today so you can try before you pay for what you keep. Pay up to 30 days later. No interest. No fees, when you pay on time. P

Klarna

When you buy using Splitit, the retailer takes your first instalment straight away, this may be later if your goods are being shipped at a later date. The rest of your monthly instalments are automatically taken on the same date of each month as your

<h2 id="isPasted">How Splitit works</h2>When you buy using Splitit, the retailer takes your first instalment straight away, this may be later if your goods are being shipped at a later date. The rest of your monthly instalments are automatically taken on the same date of each month as your first one. This date cannot be changed. Monthly instalments show as &#x2018;charged&#x2019; or &#x2018;posted&#x2019; on your account.In addition to your monthly instalment payments, the full outstanding amount is authorized (held) on your card to guarantee future payments. Authorizations are usually renewed every 17-21 days until your plan is paid off. Authorizations get smaller with each instalment paid. The previous authorization is released once a new one is obtained. Authorizations show as &#x2018;pending&#x2019; or &#x2018;reserved&#x2019; on your account. If your plan is kept on track, these authorizations are not charged.&#xA0; I&#x2019;ve just made a purchase using Splitit. Why does it look like I&#x2019;ve been charged in full?You have not been charged in full; your credit card has simply been authorized for the full outstanding amount to guarantee future payments.&#xA0; Does Splitit hold the full amount on my credit card?Yes. When is the first payment?When you buy using Splitit, the retailer takes your first instalment straight away, this may be later if your goods are being shipped at a later date. The rest of your monthly instalments are automatically taken on the same date as your first one. This date cannot be changed. Monthly instalments show as &#x2018;charged&#x2019; or &#x2018;posted&#x2019; on your account. Do all Splitit plans work in the same way?No, the way Splitit works varies from retailer to retailer, depending on their payment processor.For all plans; in addition to your monthly instalments, the full outstanding amount is usually authorized (held) on your credit card to guarantee future payments. These authorizations may be temporary (up to 30 days) or they may be required to stay in place for the duration of your plan until it is cleared. Splitit has no control of this as it is determined purely by the payment processor used by the retailer.&#xA0; How much do I pay when I make my purchase and each month?Payments are split into equal instalments.&#xA0;When you buy using Splitit, the retailer takes your first instalment straight away, this may be later if your goods are being shipped at a later date. The rest of your monthly instalments are automatically taken on the same date as your first one. This date cannot be changed. Monthly instalments show as &#x2018;charged&#x2019; or &#x2018;posted&#x2019; on your account. <h2 id="orders-and-returns">Orders and Returns</h2>I have not received my order yet. What happens to my Splitit instalment plan?Splitit provides technology that allows stores to offer instalment payments to their shoppers using credit cards shoppers already have.&#xA0;Issues with your order are handled by Harbour Lifestyle so please contact us directly.Payments on your plan will continue until the retailer tells us otherwise.&#xA0; I want to cancel my installment plan. What should I do?Please contact the retailer you made your purchase from as Splitit is not authorized to cancel your plan. Once they&#x2019;ve completed your request, we will cancel any remaining payments and clear your plan.&#xA0;Any instalments you&#x2019;ve already paid will be refunded back to your card and we&#x2019;ll email you to let you know when this has been done. Can I return or cancel my purchase and stop my Splitit instalment plan?Please contact the retailer you made your purchase from as Splitit is not authorized to cancel your plan. Once they&#x2019;ve completed your request, we will cancel any remaining payments and clear your plan.Refund requests are reviewed by the merchant in line with their published returns policy which you can usually find on their website.&#xA0;Payments on your plan will continue until the retailer tells us otherwise. I&#x2019;m returning something I purchased using a Splitit instalment plan. What do I need to do?Simply follow the returns instructions on the retailers website.&#xA0;There is no need to contact us as we are not authorized to make any changes to your plan unless the merchant instructs us to.&#xA0;Once we&#x2019;ve had confirmation from the retailer that they&#x2019;ve refunded you, we&#x2019;ll either cancel or adjust your plan depending on whether there is anything left to pay.Payments on your plan will continue until the retailer tells us otherwise.&#xA0; What happens to my payments if I return the whole of my order for a refund?Once the retailer you bought from has approved your cancellation or return, they will process your refund, cancel future instalment payments and clear your plan. Any remaining refund balance will be credited back to your chosen &#xA0;card and may take up to 5 working days to appear in your account. We&#x2019;ll email you to let you know when this has been done.Refund requests are reviewed by the merchant in line with their published returns policy which you can usually find on their website. &#xA0; I&#x2019;ve cancelled or returned the whole of my order. How will I be refunded?Refund requests are reviewed by the merchant in line with their published returns policy which you can usually find on their website.&#xA0;Payments on your plan will continue until the retailer tells us otherwise.&#xA0;Once the retailer you bought from has approved your cancellation or return, they will process your refund, cancel future instalments and clear your plan. Any remaining refund balance will be credited back to your chose &#xA0;card and may take up to 5 working days to appear in your account. We&#x2019;ll email you to let you know when this has been done. <h2 id="payments-and-authorizations">Payments and Authorizations</h2>I&#x2019;ve just made a purchase using Splitit. What happens now?When you buy using Splitit, the retailer takes your first instalment straight away, this may be later if your goods are being shipped at a later date. The rest of your monthly instalments are automatically taken on the same date as your first one. This date cannot be changed. Monthly instalments show as &#x2018;charged&#x2019; or &#x2018;posted&#x2019; on your account.You don&#x2019;t need to do anything else. What&#x2019;s the difference between a payment and an authorization?Payments are the regular instalments that are charged to your credit card. Authorizations for the full outstanding amount are taken in addition to your regular instalments, to guarantee your future payments. Why do you need to authorize my card with the full amount as well as my regular installment payments?The full outstanding purchase amount is authorized to guarantee future payments. How do I know if and when my card will be re-authorized with the full amount?You can check your monthly payments as well as whether a re-authorization is due (when and for how much) in the Splitit shopper portal.&#xA0;Monthly instalments show as &#x2018;charged&#x2019; or &#x2018;posted&#x2019; on your account and authorizations show as &#x2018;pending&#x2019;. As long as your plan is kept up to date, these authorizations are never charged. <h1 id="view-and-manage-my-plans">View and Manage My Plans</h1>How can I keep track of my Splitit instalment plan?Once you&#x2019;ve made your purchase, we&#x2019;ll email you a link to the shopper portal so that you can keep track of your plan. How do I log into the Splitit shopper portal?There are 3 ways to log in to the shopper portal:1. Request a secure link by clicking on the &#x2018;Login with Magic Link&#x2019; button. A single use link will be emailed to you straight away. Each magic link lasts for 15 minutes and can be used only once so you will need to generate a new one each time you log in.2. Login with Google as long as your Gmail was the one you used when you made your purchase on the retailer website3. Login with Facebook as long as the email you use for Facebook is the one email you used when you made your purchase on the retailer website How do I update my credit card?Just log into the shopper portal and you&#x2019;ll be able to update your credit card with another one.You can only update your card 2 times in any 24 hour period.&#xA0;Splitit will re-authorize your new card with the full outstanding amount of your plan to guarantee future payments (the authorization on your previous card will be released). Please ensure you have the full outstanding amount available on your new credit card otherwise you will not be able to update your card. Can I make additional payments on my installment plan?You cannot make additional payments but you can pay your next instalment early in the shopper portal by selecting &#x2018;Pay next payment&#x2019;. Can I delay my payment?No.&#xA0;When you buy using Splitit, the retailer takes your first instalment straight away, this may be later if your goods are being shipped at a later date. The rest of your monthly instalments are automatically taken on the same date as your first one. This date cannot be changed. Monthly instalments show as &#x2018;charged&#x2019; or &#x2018;posted&#x2019; on your account. <h1 id="sample-plan">Sample plan</h1>Purchase price of $3,000 split over 6 months using your existing credit card.<img src="https://attachments.gorgias.help/uploads.gorgias.io/Oro0V7LNd569d83N/split-it-sample-plan-help-centre-ab75d484-fd18-4d21-920f-5bb5d3f867ff.png" style="width: 573px;" class="fr-fic fr-dii"> <hr> <h4 id="have-any-other-questions">Have any other questions?</h4>&#x1F4E7; Email Us: <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> &#x1F4F1; Phone Us: <a data-dtype="d3ph" data-local-attribute="d3ph" data-ved="2ahUKEwiHz4_8xNmBAxV4SkEAHf9_AaEQkAgoAHoECAUQAw" href="tel:+44330 808 1744">0330 808 1744</a> &#x1F4AC; Live Chat: click the chat icon in the bottom right corner

SplitIt

Are there limits on how much I can spend?. Up to 12 months - DivideBuy credit can be used interest free up to 12 months for products between £50 and £6,000. Over 12 months - Where interest free or interest bearing credit is available beyond 12 months

Divide Buy

Please find some of our most frequently asked questions regarding the purchase and use of our e-gift cards:. E-gift cards can be purchased in the same way that you would purchase a physical item from our website. You can purchase one our gift cards t

Please find some of our most frequently asked questions regarding the purchase and use of our e-gift cards: <img src="https://attachments.gorgias.help/uploads.gorgias.io/Oro0V7LNd569d83N/e-gift-card-help-centre-0cda4874-2bd3-454c-9c99-d63e3b28487e.webp" style="width: 692px;" class="fr-fic fr-dii" alt="Gift Cart Harbour Lifestyle"> <h4 id> </h4><h4 id="how-can-you-purchase-an-e-gift-card">How can you purchase an e-gift card?</h4>E-gift cards can be purchased in the same way that you would purchase a physical item from our website. You can purchase one our gift cards through the following link: <a href="https://www.harbourlifestyle.co.uk/products/harbour-lifestyle-e-gift-card" rel="noopener noreferrer" target="_blank">Purchase e-gift card</a>. <h4 id="how-long-is-it-valid-for">How long is it valid for?</h4>E-gift cards are valid for 12 months from the date of purchase - if you try to redeem a gift card after this period, it will not be accepted. <h4 id="do-you-have-to-spend-the-whole-amount-in-one-go">Do you have to spend the whole amount in one go?</h4>No - any amount that you have left after your first purchase can be used on any purchases in the future (as long as its within the 12 month validity period). <h4 id="if-there-is-a-sale-on-can-i-still-use-the-gift-card">If there is a sale on, can I still use the gift card?</h4>Yes, feel free to use the gift card as you please. <h4 id="can-i-split-my-payment-for-an-order-between-gift-card-and-card">Can I split my payment for an order between gift card and card?</h4>Yes - you can pay for some of the order using your gift card (the full amount will be deducted) and then pay for the remaining amount with your debit or credit card. <h4 id="can-i-apply-a-discount-code-when-purchasing-a-gift-card">Can I apply a discount code when purchasing a gift card? </h4>Unfortunately we do not allow for a discount code to be applied against the price of a gift card. In the scenario where you have a gift card along with other physical goods in your cart, the discount will only be applied against the physical items. <h4 id="what-happens-if-i-want-to-return-something-which-was-paid-for-with-a-gift-card">What happens if I want to return something which was paid for with a gift card?</h4>If you purchased items using a gift card or combination of a gift card and a debit or credit card, the refunded amount will always go back to the payment method used by the purchaser of the gift card first. If there is a remaining balance, then this will be refunded back to the other payment method. Refunds to card payments usually take up to 5 days to be processed. <h4 id="can-i-buy-an-e-gift-card-for-someone-else">Can I buy an e-gift card for someone else?</h4>Yes - when making the purchase you can use your own details, you will receive the gift card by email. Simply then forward the email confirmation which includes the code onto whoever you purchased it for.&#xA0; <h4 id="can-i-apply-two-e-gift-cards-to-a-purchase">Can I apply two e-gift cards to a purchase?</h4>Yes - feel free to use as many e-gift cards against a single purchase as you wish. <h4 id="can-i-check-my-balance">Can I check my balance?</h4>You can check your balance on the gift card page - the link to this page can be accessed in the email confirmation that you received when you purchased the gift card. Alternatively, get in touch with our customer services team via <a data-fr-linked="true" href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> and they will tell you what your balance is. <hr> <h4 id="have-any-other-questions">Have any other questions?</h4>&#x1F4E7; Email Us: <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> &#x1F4F1; Phone Us: <a data-dtype="d3ph" data-local-attribute="d3ph" data-ved="2ahUKEwiHz4_8xNmBAxV4SkEAHf9_AaEQkAgoAHoECAUQAw" href="tel:+44330 808 1744">0330 808 1744</a> &#x1F4AC; Live Chat: click the chat icon in the bottom right corner

E-gift cards

Yes - we offer Blue Light and Military/Veteran discounts. All we ask for is for you to send us an email with photographic evidence of your ID card to customerservices@harbourlifestyle.co.uk. Once we have received this, a member of our customer servic

Yes - we offer Blue Light and Military/Veteran discounts. All we ask for is for you to send us an email with photographic evidence of your ID card to <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a>.Once we have received this, a member of our customer services team will send you across a discount code via an email. In that email, we will detail any conditions attached to the discount code and also the expiry date. <hr> <h4 id="have-any-other-questions">Have any other questions?</h4>&#x1F4E7; Email Us: <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> &#x1F4F1; Phone Us: <a data-dtype="d3ph" data-local-attribute="d3ph" data-ved="2ahUKEwiHz4_8xNmBAxV4SkEAHf9_AaEQkAgoAHoECAUQAw" href="tel:+44330 808 1744">0330 808 1744</a> &#x1F4AC; Live Chat: click the chat icon in the bottom right corner

Do we offer NHS or military discounts?

If you have a discount code and have tried to apply it at checkout and it hasn't worked, it may be down to one of the following reasons:. If you have checked all the possibilities outlined above, please contact us at customerservices@harbourlifestyle

If you have a discount code and have tried to apply it at checkout and it hasn&apos;t worked, it may be down to one of the following reasons:<ol><li style="font-size: 16px;">Expired: Check whether the discount code has an expiry date - this information can usually be found in the contents of the email that you received including the code.</li><li style="font-size: 16px;">Incorrect code applied: Some of our codes and quite long and uniquely generated. Please check carefully whether you have typed the code in correctly. We recommend copying and pasting the code in at checkout to avoid any human error.</li><li style="font-size: 16px;">Minimum purchase amount: In some cases, our discounts require you to spend over a certain amount - please check any conditions which are attached to your discount code.</li><li style="font-size: 16px;">One time use: If you have used this code previously, you may not be able to apply it again.</li><li style="font-size: 16px;">Products excluded: Some discount codes are limited to specific collections of products.</li></ol>If you have checked all the possibilities outlined above, please contact us at <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a>. We will investigate and, if necessary, escalate the issue to our technical team if it appears to be a website-related issue. <hr> <h4 id="have-any-other-questions">Have any other questions?</h4>&#x1F4E7; Email Us: <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> &#x1F4F1; Phone Us: <a data-dtype="d3ph" data-local-attribute="d3ph" data-ved="2ahUKEwiHz4_8xNmBAxV4SkEAHf9_AaEQkAgoAHoECAUQAw" href="tel:+44330 808 1744">0330 808 1744</a> &#x1F4AC; Live Chat: click the chat icon in the bottom right corner

My discount code is not working

We don't currently offer any discounts other than those which appear as promotions on our website from time to time. However. If your order is for a value higher than £12,000, please contact us at customerservices@harbourlifestyle.co.uk or on 0330 80

We don&apos;t currently offer any discounts other than those which appear as promotions on our website from time to time. However. If your order is for a value higher than &#xA3;12,000, please contact us at <a data-fr-linked="true" href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> or on <a href="tel:+44330 808 1744">0330 808 1744</a> and we will be happy to help you.Our dedication to fair pricing ensures that all customers receive top-quality products and an excellent service. <hr> <h4 id="have-any-other-questions">Have any other questions?</h4>&#x1F4E7; Email Us: <a href="mailto:customerservices@harbourlifestyle.co.uk">customerservices@harbourlifestyle.co.uk</a> &#x1F4F1; Phone Us: <a data-dtype="d3ph" data-local-attribute="d3ph" data-ved="2ahUKEwiHz4_8xNmBAxV4SkEAHf9_AaEQkAgoAHoECAUQAw" href="tel:+44330 808 1744">0330 808 1744</a> &#x1F4AC; Live Chat: click the chat icon in the bottom right corner

Do we offer discounts?

Use our live chat to contact one of our Customer Service representatives.

Contact our Customer Services team via email. We will get back to you within 48 hours (not including weekends or bank holidays).

Get in touch with our dedicated Customer Services team. Our call centre is open from Monday to Friday 10am - 4pm.

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Harbour Lifestyle

Learn about Harbour Lifestyle's payment options, financing plans, and current promotions. Get all the info you need to pay for your order and apply discounts.

Payments, Finance & Promotions